Resume
Experience
Epic Systems - Verona, WI
Technical Services Engineer
Partnered with systems administrators at the top hospitals around the world, working to solve complex, technical problems and translated the solutions into detailed, actionable items for non-technical stakeholders.
Delivered and presented capacity assessments to C-Suite level executives to help them budget their future hardware needs.
Led customers through their Cloud migration as the technical expert working closely with application teams from Epic and on the customer team to ensure their build worked in each customer’s unique deployment. Average project completion time was 10 days before the deadline.
Managed 5-person team of HL7 FHIR specification experts. Spearheaded the development of internal training projects, collaborated with R&D and other teams to maintain internal documentation, triaged troubleshooting requests from throughout the organization ensuring answers were given in a timely manner.
Murphy Brother's Sealcoating - Evergreen, CO
Co-Founder and Chief Executive Officer
Established LLC, business bank account, and supplier agreement
Developed marketing materials which included physical and digital aspects driving 51% of the requests for quotes. These materials were also distributed via door-to-door sales which accounted for 18% of quote requests. The remaining 31% came from word-of-mouth referrals.
Created a QR code for marketing materials that linked to a Google Form making it easy for customers to request a quote. This QR code was linked to a Google Sheet that was used to keep track of customers and where they were in our pipeline
In 5 weeks of operation sent 44 quotes that carried a 68% customer acquisition rate, resulting in revenue of $27,000
Winter Park Resort - Winter Park, CO
Lift Operator
Greeted guests as they loaded the lift, answering all mountain questions to provide guests with the best possible experience
Ensured the safety of guests, ski patrol, and other employees as they loaded and unloaded the chairlift
Collaborated with the ski patrol and lift maintenance departments to keep the lift operating safely and efficiently
Trained new lift operators as a second year and was given crew lead responsibilities while crew leads were in quarantine
Genesis Decking - Evergreen, CO
Co-founder
Generated job leads through local Facebook marketing, and secured jobs by offering free estimates and meeting with clients
Assigned hired staff for specific jobs based on their strengths and skills to repair and stain decks and fences in the local area
Developed social media marketing and selling skills, as well as organizational and management skills
Education
Indiana University, Kelley School of Business - Bloomington, IN
Bachelor of Science in Business
Majors: Information Systems, Business Analytics Co-Major